Turning Empathy Into Impact Through Leadership Education

Posted by: Mark Franklin on January 19, 2016 12:24 pm

Hear the Podcast

engineering

Sure, engineers have great technical skills but how do you empower the whole engineer to maximize their potential and contribution?

The Institute for Leadership Education in Engineering (ILead) at U of Toronto does just that with “transformative learning opportunities” including for-credit courses like Concepts and Applications of Authentic Leadership and a course I’ve been honoured to teach, Engineering Careers – Theories and Strategies to Manage your Career for the Future. To explain how students learn to turn empathy into impact, and share their own fascinating career stories, I was joined by ILead team members Assistant Director, Annie Simpson, and Leadership Education Specialists, Jordan Daniow and Albert Huynh. Hear the whole Dec. 17, 2015 podcast.




*The views expressed by our authors are personal opinions and do not necessarily reflect the views of the CCPA

Millennials

Posted by: Trudi Wyatt on January 18, 2016 1:29 pm

Increasingly in my practice in Toronto’s Financial District, some of my “baby boomer” clients, roughly defined as individuals aged 51 to 69 years old (1), are noticing and wondering about the possible differences between them and “millennials,” roughly defined as individuals aged 18 to 34 years old (2). For example, do millennials and baby boomers have different perspectives on taking time off work for mental health, and/or on working overtime.

Coincidentally, I have also recently noticed 2 magazine articles related to these questions, so I have created this blog post to explore them a little further.

The first, Millennials at Work (2), suggests that in addition to money, millennials also assign high importance to workplace flexibility, being coached/mentored, and autonomy, as well as to collaboration with rather than competition between colleagues.

The second, Healthy Minds (3), cites an increased demand for mental health services at the University of Toronto (U of T), such as a tripling of mental health presenting as a disability at Accessibility Services, as well as a general increased rate of mental illness among university-aged individuals. Healthy Minds focuses on an October 2015 U of T report that included a list of recommendations to address mental health on campus, and that generally encouraged the whole university community to embrace support of students’ mental health needs. Among the recommendation themes were calls to:

  • Promote prevention/resilience by promoting sleep, nutrition, exercise, social life, and strengths.
  • Promote peer support.
  • Locate counsellors right in day-to-day environments, so as to improve accessibility and confidentiality.
  • Provide quick access to a psychiatrist if needed.
  • Tap into community resources outside of the university, though the article points out that “’We do offer health services, but we do not see ourselves as health-care providers… We are an educational institution… We can’t do it all ourselves.”

In conclusion, perhaps the answer is yes, that millennials are different–that they are for example more aware of their mental health and resilience needs than previous generations. If so, then hopefully this translates into a healthier and happier future!!

Sources

  1. https://en.wikipedia.org/wiki/Baby_boomers (accessed 10Jan2016)
  2. http://www.financereference.com/learn/baby-boomer  (accessible link)
  3. Millennials at Work (https://www.cultureamp.com/zine/010-millennials.html), in CareerWise 22Dec2015 (https://contactpoint.ca/careerwisesecure/2015/12/employability-vs-employment-millenials-at-work-employment-challenges-for-syrian-refugees/) cited in CERIC (Canadian Education and Research Institute for Counselling) email 22Dec2015.
  4. U of T Magazine, Winter 2016, pp.26-31, Healthy Minds: As U of T responds to a rise in mental health needs on campus, a powerful source of help emerges: students themselves. By Cynthia Macdonald.

Trudi Wyatt, MA, RP, CCC is a Registered Psychotherapist and Canadian Certified Counsellor in Private Practice in downtown Toronto. She has been practising for almost 7 years and currently works with individual adults on a variety of life challenges such as depression, anxiety, anger, trauma issues, and career choices.




*The views expressed by our authors are personal opinions and do not necessarily reflect the views of the CCPA

Welcoming the New Year

Posted by: Dawn Schell on January 13, 2016 12:18 pm

It’s a new year and that often means people are making resolutions, setting goals and planning ahead.   Each time the calendar rolls around to January ‘hope springs eternal’ as Alexander Pope said. We want to get focused and clear. We want to make changes in our lives. We want to dream new dreams.    How long those resolutions, goals and plans last is another issue altogether!

In the spirit of hope I would like to share some fabulous online tools that one can use to reflect on the year that was and plan for the year to come.

One tool I have used for a number of years is choosing a ‘Word-of-the-Year’. It’s not a resolution or a goal – more of an intention for the year or a way to explore the year ahead or a guide for the year ahead.   If you haven’t yet tried this approach you can find numerous examples in the ‘blog-o-sphere’, Facebook groups or on Pinterest. Just search for “word of the year” and you will find amazingly creative ideas for showcasing one’s word of the year as well as reflections on what the word means to individuals.

There are a myriad of methods to finding and using a word for the year.

Christine Kane, a business coach, offers a Word-of-the-Year discovery tool for free. There is an introduction to the idea, an idea generator and worksheet to guide you through the process of choosing a word for the year and, of course, an action planner. Cause it’s more useful when you identify steps you can take!

Sometimes it’s harder to choose a word than others.   But each time I have chosen one I have found it to be both personally and professionally useful. As Ms. Kane says, “Your word is meant to teach you about you.” The tool is easy to use. The clients I have recommended it to find it to be helpful as they begin a new year. Just FYI – you do have to enter your email address to get this tool.

http://christinekane.com/wordoftheyear

On a similar note Susannah Conway, author/photographer/teacher, offers a helpful free resource titled “Unravelling the Year Ahead 2016”. Her Unravelling e-workbook has thought-provoking questions about the year that was and provides reflecting exercises for the year ahead. Having used this workbook with individual and group clients the feedback is overwhelmingly positive.

http://www.susannahconway.com/2015/12/were-coming-for-you-2016/

Finally, there is Leonie Dawson’s ‘Guide to creating your shining year’. Leonie Dawson is an entrepreneur and coach based in Australia. She guides you through a series of questions and reflections on the previous year and her creative questions about the coming year allow you to explore a number of different areas of life and set goals for each of these areas (e.g. physical, spiritual, financial).   For a small cost you can download her e-workbooks or order hard copies.

http://leoniedawson.com/

As with many goals/resolutions/intentions the keys to actually doing what one says one is going to do are:

  • Be accountable to someone – share your goals, hopes, dreams, intentions
  • Take small steps
  • Regularly review your progress
  • Celebrate your successes
  • Be gentle, kind and compassionate with yourself
  • 2016 – ready or not – here we come!

2016Dawn M. Schell, MA, CCC, CCDP is an affiliate counsellor with Worldwide Therapy Online Inc. http://www.therapyonline.ca




*The views expressed by our authors are personal opinions and do not necessarily reflect the views of the CCPA

Selective Mutism

Posted by: Jennifer Morrison on January 12, 2016 1:25 pm

I have a new student that I am working with who has selective mutism (SM). She is a very bright girl, lots of talent but does not speak in school. I have only just started to get mutismto know her a little and I sense this is going to be a long journey for her. At present, her sister and her friend both speak for her at school. This dependency started long ago and was not discouraged in any way. As a result she is now in grade 8 and says absolutely nothing in school.

The Anxiety BC website suggests that SM is maintained through a process of negative reinforcement. It is a cycle which looks like this: I am asked a question > I am too afraid to answer > the person with me gets anxious and answers for me > we both feel better and anxiety decreases. This interaction continues each time and the person with SM no longer needs to speak for themselves.

So how do you help someone overcome an obstacle such as SM when a dependency has been allowed to grow for so long? Do I suggest that we let her be since she is actually doing very well in school? She has friends, she does her work, she has great marks, she just does not speak. Teachers do not push her to speak and in fact most don’t try to get her to talk at all. Is this good or should I be requesting that they begin with one word answers, or speaking to a classmate first? I have not had this issue before and frankly I am a bit uncertain of what it is I can do to support her. All those supports and ideas that could have helped at a young age seem to be too late now. How do you start speaking in school when you have not done so for 9 years and how do I as the guidance counsellor proceed with this? My plan at this point is to do more research on the topic and possibly use pictures as cues for her. I look forward to learning more about SM and I am sure another student will come along, and when they do, I will be ready, or at least more prepared.

Anxiety BC has a great video on how to work with students with SM. The website is http://www.anxietybc.com/parenting/selective-mutism.




*The views expressed by our authors are personal opinions and do not necessarily reflect the views of the CCPA

The Medium Is The Message

Posted by: Sherry Law on January 6, 2016 3:02 pm

Marshall_McLuhanYou may be familiar with the title of this blog post as it comes from the works of Marshall McLuhan, a prominent Canadian philosopher. He specialized in the area of communications theory at the University of Toronto and spoke at length about media and its effect on society, locally and globally. His claim that the medium is the message describes how the medium by which information is transmitted ultimately reorganizes human behaviour. The idea emerged during the transition of mass media transmission from radio to television, but applies to all other mediums such as printed words, telephones, texting, movies, and the internet. Indeed, there are more mediums from which to transmit information and communications than McLuhan could have imagined as he died in 1980. His ideas hold more weight today than ever.

To expand on the concept, the advent of the printing press allowed for literacy to emerge as a normative experience. Literacy changed the way the individual received information about the world. Before the printing press, individuals derived their understanding of events and life experiences through others by oral tradition, or sermon. The printing press provided a choice to disband from the community into individual contemplation. As literacy became standardized, individuals were able to question the information received through oral tradition and extend their relationship with history and the imagined future. Instead of relying on institution and the wealthy to be the sole inspiration of our human experience, thoughts, creativity, historical perspective, and in essence the human narrative was becoming democratized. Individuals were able to construct their own plays, journals, poetry, fictions, research, and with each published work, develop new industry and physical structures as testaments of the effects of the new medium: the printed word. In the same way, the internet has shifted humans in how we communicate with one another. A global culture has begun to emerge through the medium of the internet, and a collective consciousness extends our relationship to “the other”. Our social lives are now intimately connected to screened devices, giving humans the choice to connect to others through electronics rather than having to share physical space, therefore retribalizing by democratizing the social experience in a global arena.

In my blogging history, I have written about the phenomenon of presence, a state generated through virtual reality (VR) whereby the audience’s sensory experience has been transported to a virtual space. This new medium, VR, in conjunction with the internet, will and has already begun changing how humans organize. Social media has become a vessel of unprecedented influence in many aspects of life, from changing our eating habits, our day to day routines, to providing a global stage for outrage and political mobilization. Once these elements merge with a more globalized physiological experience through the medium of VR, the change in our social fabric will be dramatic.

As psychotherapists, it is critical to consider our clients and ourselves within the context of the larger scheme. After all, what is empathy without the recognition of the individual within their lived experience?




*The views expressed by our authors are personal opinions and do not necessarily reflect the views of the CCPA

Reflective Practice from a Cultural Standpoint

Posted by: Amal Souraya on January 5, 2016 9:59 am

diversity.relfective.practiceMany of us are cognitively aware of the importance of reflective practice in our work with clients. Reflective practice allows us to stop for a moment and look back at our past actions and experiences in a critical and effortful way. Although reflective practice is beneficial when working with clients in general, I believe it especially important when working with clients from cultures much different than our own. According to the American Psychological Association, it is imperative for psychologists to recognize themselves as cultural beings and as such hold attitudes and beliefs that may inadvertently influence clients that come from a different background. Psychologists, like others, are shaped by their worldviews, ethnicity, culture, heritage, past experiences, family dynamics, nationalities, age, gender, sexual orientation, abilities, media influences, education and other significant culturally related dynamics. Hence, it is advisable to recognize this phenomenon when working with clients in general, but particularly with those who may have a cultural framework that is vastly different than the therapists’. This allows counsellors to be more cautious of their own agenda in the counselling relationship. Additionally, it increases the likelihood that the client will feel comfortable and heard in therapy.

If counsellors fail to view the client relationship from a cultural lens, then some detrimental consequences may occur. A common cultural error that many western therapists make is applying individualistic ideologies to clients who come from collectivistic cultures. For example, in many collectivist cultures the family and the group are more important than the individual himself/herself. Hence, if a therapist were to be working with an individual from a collectivist culture and attempted to counsel this client in ways that were more in-line with an individualistic standpoint, then this could potentially really harm not only the therapeutic relationship, but possibly interfere with that client and his relationship to others in his life.

I am aware that it is impossible to take “ourselves” completely out of the therapeutic process, therefore it is of utmost importance to engage in reflective practice and understand our presence during interactions with clients and how our own worldviews and ways of being may interfere with the therapeutic process. Once we do this we begin to learn more about ourselves; about how our culture is influencing our work with others; and ultimately how we can be more culturally sensitive and present for the clients that we serve.




*The views expressed by our authors are personal opinions and do not necessarily reflect the views of the CCPA

Noticing signs & clues in planes & rooms

Posted by: Mark Franklin on December 17, 2015 4:36 pm

pandaHow did Yollanda Zhang know to quit her engineering job at GE and become a teacher? Already questioning the purpose of her work, she was on a flight sitting next to a Catholic priest who also was formerly an engineer. He told Yollanda about hearing stories of life and career regrets from his parishioners. “It was a sign,” Yollanda told Career Buzz listeners (Nov. 11, 2015).

But still she wasn’t sure. “I’ve always loved teaching,” Yollanda said. Then, at an info session for the B.Ed. program at U of Toronto, another sign. With hundreds of people in the room already, Yollanda sits in one of the few remaining seats, to find sitting next to her, “another Yollanda, not a common name, and also a female engineer deciding to quit her job to become a teacher.” This sign clinched it. Both Yollandas resigned from their jobs and became teachers. “We’re both happy in our career and have never looked back.”

How do the clues apply to you? If you’re in a career quandary, be inspired by Yollanda’s stories of noticing signs and clues – then taking inspired action. The next clue Yollanda followed was the demand for Mandarin language skills. She took inspired action to transfer her teaching skills and founded Mandarin language school, Panda Mandarin.

If you’re trying to figure out which signs and clues to follow, get started with an Exploratory Consultation with CareerCycles.

Thank you to everyone who donated to the CIUT Fall Membership campaign! Hear the whole interview also featuring powerful moments from Career Buzz over the past six months and a special call with Career Crafting author, Cathy Campbell.




*The views expressed by our authors are personal opinions and do not necessarily reflect the views of the CCPA

SAD and Creativity

Posted by: Priya Senroy on December 16, 2015 10:26 am

Nearly the end of the year and it has been an eye opening time for me both personally and professionally. The number of my clients who are experiencing SAD or seasonal affective disorder is on the rise and I am choosing to take a different and more creative intervention approach to address this issue. Clients have mentioned that they are able to cope better with their indisposition when they are being more creative.

We know that there is a direct relation between mood and creativity. I know that when I am sad, I want to listen to upbeat music to help bring me out of the funk. However, crayonshere is what I found after doing some research as part of my work.

The first finding is that our fleeting feelings can change the way we think. Because sadness makes us more focused and diligent, it sharpens attention. The second takeaway is that many of our creative challenges involve tasks that require diligence, persistence and focus. It’s not easy making a collage, writing a poem or solving a hard technical problem. Sometimes, being a little miserable can improve our creative performance.

While there has been speculation that there’s some correlation between sadness and creativity, I am finding that as my clients are reaching rock bottom, they are reaching creative peaks. Some of their expressions have been more creative and cathartic than at times when they were not SAD-emotionally and diagnostically.

There are numerous blogs and articles which offer some rich information on this subject, including the following article: https://www.psychologytoday.com/blog/prescriptions-life/201204/little-weird-prone-depression-blame-your-creative-brain.

So the next time there is SADness in the air, open the windows and let it fuel your creativity.




*The views expressed by our authors are personal opinions and do not necessarily reflect the views of the CCPA

You Can’t Turn Off Your Cell Phone in Private Practice

Posted by: Shelley Skelton on December 9, 2015 3:59 pm

cellphoneblogThe latest rule I have learned in private practice is that putting your cell phone on silent for an evening might mean losing out on a new client.

In the past, I used to enjoy having a cell phone-free evening at home or an internet-free weekend; sadly, those times are gone. No longer do I have a specific time that represents the end of my work day when I can ‘unplug’ and ‘disconnect’ from technology. This may change as I build up a practice, but for right now when one of my main goals is to build my client list, I cannot afford to miss a call or ignore my emails for a day or so.

So far, I have missed out on three potential clients who likely contacted a few counsellors at the same time and chose the one who called back first because I turned my phone to silent in order to enjoy an evening. Now, I check my cell phone three to four times a day to see if a new client has tried to contact me. I struggle with this because I have become ‘one of them.’ You know – one of those people who are never without their phone.

I know that it is the judgmental part of me who finds it odd when I see others who seem to focus more on their phone than on the people around them that is causing me my discomfort. Part of what we encourage in counselling is how to be more present and I see regular cell phone checks taking away from this once-healthy boundary that I used to protect. I knew that there would be adjustments when I became a business owner and the benefits greatly outweigh anything else – I am simply grieving my freedom from my cell phone.




*The views expressed by our authors are personal opinions and do not necessarily reflect the views of the CCPA

Teaching a black dog to do new tricks – Digital Dog

Posted by: Dawn Schell on December 8, 2015 2:38 pm

IphoneAs the field of e-Mental Health continues to evolve it’s critical that we do research to keep expanding our understanding of how, why and for whom it works.  Fortunately, there is a great deal of excellent research being done all over the world.
More recently I came across these researchers based in Australia.   Launched in March 2015, Digital Dog is a “research group…working to use technology to solve mental health problems”. You can find a linke here – http://digitaldog.org.au. Digital Dog is a branch of world leader in mood disorders Black Dog Institute’s research programming. Check them out here http://www.blackdoginstitute.org.au

Their definition of eMental Health (eMH)? eMH “refers to services that target common mental health problems and are delivered through online and mobile interactive websites, apps, sensor-based monitoring devices and computers as well as telephone and online crisis support lines.”   Sounds comprehensive to me.

So what kind of research are they doing?

  1. Building and testing online interventions to lower depression, lower suicide risk and promote wellbeing (websites or apps)
  1. Establishing the validity of social media as an indicator of mental health risk
  1. Using the technology built into Mobile phones to measure mental health and social connectivity
  1. Harnessing technology to deliver preventative mental health programming in schools (games, apps, websites, and much more)
  1. Publishing papers to promote the usefulness and cost-effectiveness of e-health technologies

Whether it’s a positive psychology app based on values (SPARK) or determining whether people or computers can reliably detect suicidally “concerning” tweets or testing the effectiveness of web based self help programs the aim is to deliver evidence-based treatment.

And that means better resources for practitioners and clients.

You can’t go wrong with that.

Dawn M. Schell, MA, CCC, CCDP is an affiliate counsellor with Worldwide Therapy Online Inc. http://www.therapyonline.ca




*The views expressed by our authors are personal opinions and do not necessarily reflect the views of the CCPA